Quantaloom AI respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we collect, how we use it, and how we manage it in connection with our ecommerce store.
We may collect information you provide directly when you place an order, contact support, create an account, or subscribe to updates. This may include your name, email address, phone number, billing address, shipping address, and order details.
We may also collect limited technical information when you use the website, such as device type, browser type, IP address, general location information, and website usage data through cookies or basic analytics tools.
We use collected information to operate our store and serve customers, including to:
Payment information is processed through the payment methods or providers made available at checkout. We do not state that we store full sensitive payment card data unless specifically required by the system used. Payment providers may process transaction information according to their own operational standards and policies.
Our website may use cookies and similar technologies to support essential site functions, remember preferences, understand traffic patterns, and improve performance. Basic analytics may help us understand how visitors use the website so we can improve navigation, product presentation, and service quality.
We may share necessary customer information with service providers that help us operate the store, such as payment processors, shipping partners, hosting providers, analytics providers, or customer support tools. We share only the information reasonably needed for these business purposes.
We may also disclose information where necessary to address fraud, enforce our policies, respond to valid requests, or protect our business, customers, and website operations.
We retain customer and order information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and support store operations. Retention periods may vary depending on the type of information and business need.
You may contact us to request updates or corrections to your personal information where appropriate. You may also ask questions about how your information is used in relation to your orders or account. Depending on the circumstances, some information may need to be retained for recordkeeping, transaction support, security, or operational reasons.
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online system or transmission method can be guaranteed completely secure. Customers should also take care to protect their account credentials and devices.
Our website may rely on third-party tools or services for payments, shipping, analytics, hosting, and store management. These third parties may handle data as part of providing their services to us. Their own terms and privacy practices may apply to the services they provide.
We may update this Privacy Policy from time to time to reflect operational, technical, or business changes. The latest version posted on the website will apply to current use of the store.
If you have questions about this Privacy Policy or want help with your personal information in relation to your order or account, please contact [email protected]. For case-specific help, customers should contact support so we can review the request and respond appropriately.
This content is a business policy draft and not legal advice.
